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The Nonprofit Blog

4 comments - Last on 01/28/2010

Text: $27 million and counting...

Nonprofit bloggers around the world are adding new tags and keywords to their entries:  mobile giving, text donations, cells phones for philanthropy, etc.  Mobile Giving has smashed all prior records with $27 million raised in $5 and $10 donations in the first week after Haiti's devastating earthquake. 

Joanne Fritz published an excellent Blog post on Monday, stating 4 Reasons Why all the stars were aligned for this new technology to make history:  1. Use of mobile phones has reached a critical threshold; 2. Mobile Giving was ready; 3.  Red Cross was ready; and 4. The Red Cross marketing campaign is over the top effective.  Be sure to read her post for some great insight. 

Mobile Giving does have its critics who say that $5 and $10 gifts are "small potatoes" and it doesn't offer the opportunities for the relationship building that is crucial to sustainable fundraising.  And, I don't totally disagree.  However, texting as a quick and easy vehicle to give is here to stay for now and every charitable organization should watch it closely and consider ways they can "make it easy" for people to help.  

What do you think?

P.S.  Kudos to the wireless phone carriers:  Verizon, AT&T, Sprint, T-Mobile and others for stepping up to advance "verified" donations pledged through texting immediately.  Normally this transfer of funds can take one to three months however these companies are doing their part to get aid to Haiti ASAP.  Read more about it at MSNBC where you can also see the latest  list of fourteen major charities accepting text donations.

Add a Comment

The ease of giving via cellphones as we've seen with the Haitian diaster helps raise awareness that each of us can make a difference.. Sustainability of the tech giver is important; I'm confident we'll see strategies evolve that help convert these initial and early givers into more committed giving. 


I think that mobile donations has a place in the future of fundraising. Although it may not be the optimum tool in building donor relations, it can play an important role for certain types of nonprofits, particularly those social services organizations that are first responders to/aid givers for major catastrophic events like 9/11, Tsunamis,  Hurricane Katrina and, of course the Haiti earthquake. If there's an easy, accessible channel that enables folks to engage and participate in giving, at ANY $ level, it's a good thing in my book!


Making donating easy for people is key. The people that are using texting as a form of giving aren't going to make a donation more than $20 for the most part. In my humble opinion this donor wants to give a little bit to many different organizations, and will do so if you reach them by being cutting edge with the ask or the cause.

I think that many people gave to Haiti because a $5 or $10 donation was manageable. People want to help but they don't always know how...give them the how and they will contribute.

 


I believe that mobile donations are here to stay - and I think it's a good thing! It reaches the younger, texting generation who wouldn't otherwise be inclined to send in a check or pick up a phone - and the contributions are at a level they can afford. As for the "over the top" marketing of the Red Cross, I strongly disagree. As a volunteer since 9/11, I have worked - like so many other volunteers and staff - very closely with the media. In the NYC area we respond to an average of 8 disasters a day and provide shelter, food and clothing to families who would have none of those were it not for the Red Cross. In addition, we serve hot drinks in the winter and water in the summer to the first responders at these disasters. The media know all too well what we do and if the Red Cross gets a lot of air time it is because they know we are always there when there's a need. We are our own PR. No one organization is perfect in what they do but the Red Cross is always working at improving and looking for ways to better serve their clients. They spend far less time at marketing than you may think! I am very proud to be a volunteer and very proud of the work we do!


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